Frequently Asked Questions
Everything you need to know about shopping with Servette Home
What are your standard shipping times?
We typically process orders within 1-2 business days. Once shipped, standard delivery within the continental United States usually takes 3-7 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition. Please contact our support team to initiate a return authorization.
Do you offer international shipping?
Currently, we primarily ship within the United States and Canada. Shipping rates and delivery times for international orders are calculated at checkout based on the destination.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your shipment's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
What should I do if my item arrives damaged?
We take great care in packaging, but if your item arrives damaged, please contact us within 48 hours of delivery with photos of the damage and the packaging so we can arrange a replacement.